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The Benefits of Incorporating in Florida
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How To Touch The Hands Of Greatness
I knocked on the door nervously and waited. Finally a tall young man opened the door and looked at me calmly. He was tired. "Yes?" he asked, expressionless. "Is D-D-D-Dave there?" I stammered. "Sure. Just a minute." Chris disappeared as quickly...
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Death, Taxes and the Non-Automated Phone Systems.
There are only three things I am certain of in life. The first
is that we will all eventually die. The second is that if you
earn money, you will inevitably end up paying taxes at some
point. The third is that I will get at least five phone calls
during the course of my workday that were transferred to me in
error.
If you are anything like me, your workday is full to capacity
the moment you walk through the office door. I would say that
it's not that I don't have a minute to spare, but in truth, I
often really don't. For this reason, and the annoyance factor of
someone else's mistake interrupting my work, I absolutely hate
having calls transferred to me that are not meant for my ears.
Of course, I am polite and courteous to the caller, as through
no fault of their own they are now faced with yet another, "let
me get you someone in accounting", but it really makes me want
to call someone at the main office and give the an expletive
laced tirade that would make a sailor blush. You see, for every
call transferred to me that should have gone somewhere else, I
am forced to find "The Sheet". "The Sheet", as it were, is a
piece of paper long ago placed in a plastic sleeve that has been
written on, drowned in coffee, and just generally abused over
it's long life at my desk. Where it came from is anybody
guesses, as is its approximate age. Since the company I work for
has been in business since before the
advent of the telephone, I
will date "The Sheet" at approximately the time the plastic
sleeve became available. First, I must find "The Sheet", which
on my desk involves a major excavation yielding precious finds
so long ago forgotten that paleontologists would be jealous.
After this massive effort is expended, I must undertake the
dubious task of finding the extension (provided it exists on the
sacred parchment) of the department the caller should have been
transferred to in the first place. This is not an easy task as
the information on "The Sheet" is about as current as the phrase
"23 skidoo". If the office Gods is smiling on me that particular
day, I will have the caller transferred in about three to five
minutes. If "The Sheet" can't help me...I have to find the only
thing older than the sheet in the building, which is the
department secretary.
They say that to err is human, but to forgive is divine. I say
to err IS human, so hopefully we can get an automated phone
system and I can put "The Sheet" where it belongs...in the
cylindrical file.
About the author:
Click for more information about small business phone
systems, telephones, phone equipment and more visit
http://www.ineedtelephones.com Read more articles on phone
systems and phones in the work place
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